Identity & Access Management

Identity and access management (IAM) is one of the key components of modern business, blocking unauthorised access to critical systems. It integrates with many different applications and so is itself one of hackers’ most high-value targets.

IAM consists of many different areas: very broadly, it refers to the policies, processes and systems used to bind users to a set of permissions in a network. The fact that this definition covers many different components causes confusion around what IAM actually refers to, but there are some common elements to most solutions. Authorisation is commonly handled with single sign-on (SSO), multi-factor authentication (MFA) and other password-less tools, and every significant solution also has some form of identity management. Other components depend on the tool: some vendors specialise in authentication, some in user management or other areas.

This full report, with responses from more than 200 senior IT professionals, examines the modern market for identity & access management solutions: the general and future trends, the challenges and both the key and niche vendors.

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