This research includes findings from: * 238 survey completes * 8 attendees CIO focus group * 10 CIO primary research interviews *

HR platforms are often characterised by stability, with systems commonly in place for 20 years or more. While traditional vendors have been expanding the functionality of their offerings through new modules, new cloud-based players are challenging their dominance – moving quickly into niches where on-premises systems struggle. While vendors like ADP perform M&A movement to compete, they are still forced to maintain their existing platforms in the face of a rapidly changing market that increasingly favours remote work, mobility and automation.

This report covers the following areas:

  • How IT leaders today use HR systems, and how traditional vendors’ solutions compete with the functionality of cloud-first providers.
  • Important considerations when choosing and using HR tools.
  • End-user perceptions and ratings of HR vendors and solutions, showing exactly what elements UK IT leaders consider critical to success.

Table of contents

HR Systems

  • The HR systems market
  • Gaining in importance or losing ground?

Microsoft Dynamics 365 for Talent

  • Data centres
  • Certifications
  • Support
  • Pricing
  • Adoption
  • Gaining ground or falling back?
  • Resellers
  • Positive sentiment
  • Negative sentiment
  • Conclusion
  • In the news
  • Appendix

Sage HRMS and Business Cloud People

  • Data centres
  • Certifications
  • Support
  • Pricing
  • Adoption
  • Gaining ground or falling back?
  • Resellers
  • Consultancy
  • Positive sentiment
  • Negative sentiment
  • Conclusion
  • In the news
  • Appendix

Oracle

  • Adoption
  • Data centre locations
  • Certifications
  • Support
  • Gaining ground or falling back?
  • Resellers
  • Pricing
  • Negotiating with Oracle
  • Oracle HCM Cloud
  • Pricing
  • Positive sentiment
  • Negative sentiment
  • In the news
  • Conclusion
  • Oracle PeopleSoft
  • Pricing
  • Positive sentiment
  • Negative sentiment
  • Conclusion
  • In the news
  • Appendix

SAP SuccessFactors

  • Data centres
  • Certifications
  • Support
  • Pricing
  • Gaining ground or falling back?
  • Resellers
  • Positive sentiment
  • Negative sentiment
  • Conclusion
  • In the news
  • Appendix

Workday Human Capital Management (HCM)

  • Data centres
  • Certifications
  • Support
  • Pricing
  • Adoption
  • Gaining ground or falling back?
  • Resellers
  • Consultancy
  • Positive sentiment
  • Negative sentiment
  • Conclusion
  • In the news
  • Appendix

NGA HR / Northgate / Zellis

  • Data centres
  • Certifications
  • Support
  • Pricing
    • Example scenario (public sector)
  • Adoption
  • Gaining ground or falling back?
  • Resellers / partnerships
  • Consultancy
  • Positive sentiment
  • Negative sentiment
  • Conclusion
  • In the news
  • Appendix

MHR (Midland)

  • Data centres
  • Certifications
  • Support
  • Pricing
    • Options (per employee per month)
  • Adoption
  • Gaining ground or falling back?
  • Resellers / partnerships
  • Positive sentiment
  • Negative sentiment
  • Conclusion
  • In the news
  • Appendix

IBM Cloud

  • Pricing
  • Adoption
  • Cloud leadership
  • In the news
  • Summary
  • Appendix
  • Vendor comment
  • Survey data

Zoho PeopleOracle Cloud

  • Data centres
  • Certifications
  • Support
  • Pricing
  • Adoption
  • Gaining in importance or losing ground?
  • Resellers
  • Positive sentiment
  • Negative sentiment
  • Conclusion
  • In the news
  • Appendix

Other vendors

  • Kronos
  • Bamboo HR
  • Access SelectHR
  • Bullhorn
  • Epicor HCM
  • Zenefits
  • CallidusCloud
  • Saba Lumesse
  • TalentSoft

Conclusion

Avoid making costly errors (when making IT investment and implementation decisions)

UK and European research, not USA focused or vendor biased

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